RIYADH — The Ministry of Tourism launched the Unified Tourism Services Platform during the LEAP 2026 conference. The Tourism Platform aims to become the premier digital destination for tourism services by unifying access to the services required by investors, tourism professionals, and sector employees. It will streamline procedures, enhance the user experience, and improve the efficiency of accessing services. The initiative reflects the ministry’s commitment to enhancing the user experience and advancing digital transformation in the tourism sector by providing tourism services through a comprehensive and user-friendly digital platform. The platform offers a range of services that support digital integration across the tourism ecosystem in collaboration with various stakeholders. This will provide a more seamless user experience by facilitating access to and utilization of services through a unified digital interface. The platform provides a wide range of services, including tourism licensing, compliance, investment, training, and development, in addition to several other digital services, enabling users to manage their tasks through a unified and seamless experience. The platform also includes Tourism X, a smart, AI-powered service designed to facilitate access to services and respond to user inquiries, further enhancing the digital user experience. The ministry spokesperson Nasser Al-Ansari said that the launch of the “Tourism Platform” builds on ongoing efforts to develop digital government services, strengthen integration among various stakeholders in the tourism sector, and enhance the efficiency of service delivery. This, he noted, will support the growth of the tourism sector and align with the goals of Saudi Vision 2030. He clarified that the official website mt.gov.sa/ar will continue to serve as the official platform for information, news, initiatives, and regulations related to the ministry, while the “Tourism Platform” will serve as the unified destination for accessing tourism services.
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