Qatar has ranked second among 15 Arab countries on the Government Electronic and Mobile Services (GEMS) Maturity Index 2020. The report was issued recently by the United Nations Economic and Social Commission for Western Asia (ESCWA), an official statement by the Ministry of Transport and Communications (MoTC) said. As per the index, Qatar came first among the Arab countries in two of the three main pillars of the index: service use and user satisfaction and public outreach. GEMS indicator aims to measure the maturity of government services provided through the portal and through mobile applications in the Arab region. The index seeks to bridge the gap in most of the international indicato
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