What makes this scam stand out is not just the message itself but how normal it appears. And that is where shoppers need to pay close attention.
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What Is the New Costco Scam?
Instead of sending a clearly fake email, scammers exploit legitimate Costco order emails associated with actual purchases. In some cases, scammers appear to be abusing email forwarding systems, causing a real Costco order confirmation to be sent to multiple inboxes.
If someone calls the phone number listed in the email, they are connected to a scammer posing as customer support. The scammer is typically calm, helpful and apologetic. They may say there was a billing mistake or overcharge and offer to help fix it.
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The key thing Costco shoppers should remember is simple. A real Costco email will never ask you to call a random number for urgent action. If anything in an order email feels off, do not use the contact details inside the message.
How Can Costco Shoppers Protect Themselves Against The New Scam?
If you receive an unexpected Costco email, the safest approach is to slow down and verify independently. View your account directly on Costco's official site rather than replying to the email. Be especially cautious if the message includes urgency, unusual charges or instructions to call a phone number.
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