Starbucks rolled out this collaboration on April 15 as a "natural, personal, and fun" way to discover new drinks to order. As someone who only ever orders a plain coffee with cream, or maybe an iced espresso, perhaps this would finally be my opportunity to branch out my taste buds, and have artificial intelligence recommend a new favorite? I'm far too shy to just, like, ask the barista for a recommendation, and I don't trust my friends to have good taste. ChatGPT really is my only hope of finding a new coffee I might enjoy!
To that point, I also have the option to let ChatGPT reference chats and memories when sharing data with Starbucks. I'm looking for my next go-to Starbucks order; why wouldn't I share my all of my intimate ChatGPT interactions with Starbucks? At least this one's optional: If you leave the toggle disabled (the default setting), Starbucks won't have access to memories and chats—just the aforementioned summaries. ChatGPT also warns that by connecting the Starbucks app here, attackers could target my Starbucks data, or use the Starbucks app to access my ChatGPT data. Exciting! This definitely seems worth it!
Putting the ChatGPT barista to the test
Once you agree to the terms, you're in. You can now start up a ChatGPT conversation as usual, type @starbucks to pull up the Starbucks app, and fire away. My first query was for an afternoon pick me up. This generated a widget featuring six different menu items, including an "Iced Caramel Ribbon Crunch Frappuccino," "Vanilla Sweet Cream Cold Brew," and "Nondairy Vanilla Sweet Cream Cold Brew." If I wanted, I could hit a "Customize" option to adjust the ingredients in the order, and an "Add to cart" button to add the drink to my cart. Underneath the widget was a breakdown of each drink recommendation, including things like flavor and caffeine count.
Next, I decided to see if Starbucks would recommend something with as much sugar as possible. It came back with another list, this time with the "Caramel Ribbon Crunch Frappuccino" taking the crown, packing 60g of sugar. (Starbucks' website confirms this for the grande size; the venti has 78g.)
Venti Caramel Ribbon Crunch Frappuccino Blended Beverage
Add extra caramel syrup pumps
Add extra caramel drizzle
The bot said that the modifications would increase the sugar from 70 to 90g, depending on how "aggressive" I got, while the caffeine would shoot from from 85mg to a range of 200 to 300mg.
You can't actually order your drink with ChatGPT
I asked the bot how I could order it, and, to my surprise, it only recommended how to order it in person or on the Starbucks app—not through ChatGPT itself. At this point, I realized ChatGPT had stopped offering me ordering options, and instead opted for text-based recommendations only. When I asked why, it told me I couldn't ask it order in the app. When I told it that it had previously given me the option (and noted that an ad for the feature indicated I could order in the app), ChatGPT said "That ad is a bit misleading." Okay. Even after I went back to the previous chats that still had the ordering widget, either the widget would "expire," or I'd be taken to the store locator but not allowed to choose a location. I chalk this up to ChatGPT dropping me down to a weaker model with less angentic capabilities.
But it doesn't matter, because there's no way I'm ordering this monstrosity, on the app or in person. The whole point was to avoid human interaction, after all. Now I'm left with no new coffee orders, a chatbot that's gaslighting me, and a severe caffeine withdrawal. Maybe ChatGPT has some advice for how to deal with that.
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