Commercial Bank has said there will not be any decrease in the number of branches across the country, despite its push to digital transformation and banking innovation. At a recent online media roundtable, Amit Sah, Commercial Bank executive general manager and head (Retail Banking) explained how branches are still an integral part of the bank’s focus on customers and confirmed that there would be no decrease in the number of branches. “In fact, there will be a slight increase as the bank reshape the layouts, designs, locations of branches, to suit the needs of the customers,” Sah said. “For us, it is empowering the customer to choose how they want to transact with us. Our focus on branch
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