Southwest Airlines will soon cease operations at Chicago O’Hare International Airport, the airline told NBC Chicago on Friday, leaving those with future flights booked scrambling for answers.
The change starts June 4 and the airline is offering several options for passengers who already have flights booked on or after the termination date.
Here’s what to know:
How can I get a full refund?
Southwest Airlines says if you’re already booked to fly to or from O’Hare on or after June 4th, 2026, you are eligible for a full refund to your original method of payment. You can request a refund through the company’s website or the Southwest App.
However, if you booked a vacation package through “Getaways by Southwest” you must call 1-833-SWA-GTWY (833-792-4899) for assistance.
How can I rebook my flight?
If your travels have you flying Southwest through O’Hare on or after June 4th, you may rebook your ticket or travel standby within 14 days of the original travel date to, from, or through Chicago Midway, Milwaukee, or Indianapolis without paying a change in airfare.
Can I keep my flight if it is before the change?
If you’re traveling before June 3rd, Southwest says you can keep your existing reservation to or from O’Hare. Flights operating before the end of service date will not be impacted, according to the airline.
As of June 4th, Southwest Airlines is also terminating service at Washington Dulles International Airport in Virginia.
Southwest Airlines has posted a Travel Advisory addressing the changes.
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