GATES, N.Y. — A Gates woman experienced heartbreak after discovering her birthday gift card had been drained before she could use it. Wendy Oehler received a physical Visa gift card from her daughter in Florida, sent through Amazon, but the funds were spent by someone else minutes after activation.
“I tried to use it online it didn’t go through but I’m being naive thinking maybe it’s just because it’s a Visa card,” Oehler said.
The next day, Oehler attempted to use the card at Tim Hortons, only to find it had just 8 cents left. “I tried to go through the transactions. They said on my birthday, while it was in my wallet, somebody had ordered something from Washington for $99.92,” she said.
Oehler noticed the envelope containing the card appeared tampered with. “It kind of said clear stuff that, you know, it sticks together. I just had a harder time than I ever had before trying to get that open,” she said, adding that a friend asked if the pin number was already scratched.
Oehler’s daughter contacted Amazon about the issue. Amazon provided a statement saying it is working to resolve the matter. Oehler expressed concern that the theft might involve someone at an Amazon warehouse. “The foil packaging said $100 — so they knew exactly how much was on there,” she said.
Amazon advises customers who have trouble redeeming gift cards bought on its platform to visit the customer service web page. The company also warns that fraudsters might try to obtain gift card numbers and pins before activation, spending the money once activated. Customers are encouraged to inspect cards, especially if purchased in person.
For more information on gift card scams from Amazon, visit their website page about that here.
Gates woman heartbroken after finding her birthday gift card had been drained of money WHEC.com.
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