The app is free to use for everyone, whether or not they're signed up to a paid ChatGPT subscription, and you can enable the tool via the ChatGPT app store or by entering the prompt "Malwarebytes, is this a scam?" Once you've used the app for the first time, you can access it again via the + (plus) button on the prompt box.
Malwarebytes' ChatGPT app can test links, sites, and phone numbers
Malwarebytes will do a deep security dive into links you provide. Credit: LifehackerMalwarebytes successfully sifted out the scam links from the safe ones, even when it didn't have any specific information in its databases about the links I was providing. When it was unsure, it said so, with lots of extra context: For example, for one URL I was told the address was "a legitimate email security and tracking service used by companies to rewrite links" but one that scammers also used to conceal the link destination.
Phone numbers can be given to Malwarebytes as well: When I tested this out with a few scam calls I've had, these numbers were correctly identified as coming from scammers or at least being suspicious. I like the way the app gives you some context to its thinking (explaining how spam call centers work, for example), and will also offer up advice about next steps and how to stay safe.
Something else I appreciated was that the Malwarebytes app has a memory inside ChatGPT: If you post a series of links and numbers in the same chat thread, as I did, then it will try and put them all in context (explaining why one URL is potentially more dangerous than another, for example).
The Malwarebytes ChatGPT app can also look at messages and emails
You'll get a list back of red flags in email and text message content. Credit: LifehackerI tried this out with a variety of spammy text, and again Malwarebytes scored highly in terms of recognizing anything dodgy. As before, if it came across something it wasn't sure about, it would explain the reasons why and suggest some next steps.
It's an intelligent system, in that it'll ask you questions about the texts or emails you've received: If it's not sure about something, you'll be told about extra checks you can run (like looking at the "reply to" address on an email). However, the usual ChatGPT sycophancy does start to grate a bit, as you're constantly told that you're doing the right thing and that you're right to be suspicious.
Disclosure: Ziff Davis, Mashable’s parent company, in April 2025 filed a lawsuit against OpenAI, alleging it infringed Ziff Davis copyrights in training and operating its AI systems.
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