Verizon customers experienced a mobile service outage across the nation on Wednesday.
More than 180,000 unconfirmed reports were made to Downdetector, peaking in the early afternoon. The hotspot map showed most of the reports coming from New York City, Chicago and Portland, Oregon.
The network status section of the Verizon website appeared to have crashed, as well.
Many users reported seeing “SOS” in the area of their cellphone screen typically reserved for service bars.
“We are aware of the outages impacting our customers and are working diligently to resolve this and get all of our customers reliable service again,” Verizon Support posted on social media. “Thank you for your patience.”
This is a developing story; check back for updates.
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