Our society faces a dramatic, but elusive, crisis.
Beneath a surface of political volatility and technological acceleration lie two quietly deteriorating foundations: truth and trust. Their erosion is reshaping the global landscape more profoundly than the events that dominate headlines.
Truth and trust are often treated as virtues, but they function as conditions: the prerequisites for coherent societies, functional institutions, and stable international systems. Without them, even the most advanced technologies fail to deliver progress; without them, democratic debate becomes impossible; without them, economic and social life slowly lose their connective tissue.
[time-brightcove not-tgx=”true”]In past decades, societies could rely on a shared understanding that truth, however contested, was worth pursuing. Institutions—scientific, journalistic, judicial—created mechanisms through which facts were established, corrected, and publicly recognized. That framework has weakened. Digital networks and algorithmic curation have fragmented public life into discrete informational universes. The emergence of synthetic media and generative artificial intelligence has accelerated this fragmentation. It is increasingly difficult for citizens to determine whether what they see and hear is authentic. As a result, the very idea of a shared reality is weakening.
This shift does not merely increase the volume of misinformation. It alters the character of public reasoning itself. When truth becomes unstable, societies lose their bearings. Disagreement becomes unmanageable because disagreement presupposes at least some agreed reference points. In their absence, political life devolves into performance, identity assertion, and mutual suspicion. The term “post-truth”—the Oxford English Dictionary’s word of 2016—now reflects a deeper structural condition: a fraying of the epistemic commons on which modern societies depend.
Parallel to this decline is the erosion of trust. Trust is not sentimentality; it is the operating system of social and political order. In high-trust societies, institutions function with relative efficiency, governments can implement long-term strategies, and economies flourish. In low-trust societies, coordination costs rise, compliance drops, and political life becomes dominated by short-term opportunism. Declining trust is visible across continents: in democratic institutions, media, corporate leadership, even science. It creates an environment where authority is weakened and legitimacy becomes transient. Policies, however well designed, often struggle to gain public acceptance simply because the public no longer trusts the mechanisms producing them.
The age of artificial intelligence threatens to amplify these trends. AI, by design, accelerates decision-making and expands the volume of available information. But it does not, on its own, strengthen the ability of societies to interpret that information or to believe those who communicate it. Indeed, as algorithms become more embedded in daily life—from financial systems to education, healthcare, and governance—the distance between decision-makers and citizens can grow. When algorithmic decisions appear opaque, even marginal errors can provoke disproportionate distrust. The paradox of the intelligent age is that greater informational capacity may coexist with diminishing societal coherence.
This coherence cannot be restored through technology alone. The core challenge is institutional and cultural. Societies must find ways to re-establish common reference points—whether through transparent deliberation, credible knowledge institutions, or shared civic norms. Trust must be re-earned by institutions that recognize the scale of the challenge: transparency not as performance but as practice; accountability not as rhetoric but as routine. The intelligent age demands a recalibration of the relationship between institutions and citizens, one that acknowledges the psychological and political consequences of information abundance and technological opacity.
The international sphere faces analogous pressures. When nations cannot agree on facts, cooperation becomes fragile. When global institutions lose trust, multilateral solutions become elusive. And when technologies capable of shaping global politics are deployed without shared norms, the risk of systemic destabilisation grows. In such an environment, truth and trust are not idealistic aspirations but strategic necessities.
The dangers of ignoring these foundations are becoming visible. Societies marked by divergent realities increasingly struggle to resolve disputes peacefully. Nations without trust in domestic institutions often turn outward in search of scapegoats. Global systems weakened by distrust face paralysis precisely when collective action is most urgent. The erosion of truth and trust is not a backdrop to the challenges of the intelligent age; it is the central challenge. Without addressing it, progress in any other domain will be compromised.
The AI era will test every assumption inherited from the industrial era. The outcome will not depend solely on the sophistication of our technologies but on the stability of the conceptual architecture that supports collective life. If truth continues to fracture and trust continues to decay, the world risks entering a period of chronic instability—politically, economically, and socially. Conversely, if these foundations can be reinforced, even partially, the intelligent age may yet fulfil its promise of progress.
The warning is clear: no society, no institution, no technological system can stand for long on foundations that are no longer believed. Truth and trust remain the indispensable pillars of modern civilization—and the degree to which they can be restored or reimagined will determine the contours of our future.
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