If you forget how much money is on a gift card you received a while ago, you're likely to check the balance online. You'll typically need to enter your card number and PIN or security code, but some websites that claim to provide gift card balances are actually collecting that information to use it later. Always use the official site listed on the back of your card, or better yet, call or visit the retailer directly to confirm the balance.
When you purchase or receive a gift card, keep the receipt, note the starting balance, and register it with the retailer or transfer the funds from the gift card to your existing account if those options are available. If possible, change the PIN, and spend the funds sooner rather than later.
Gift card scams begin in the store
Inspect gift cards purchased in-store carefully for added stickers, damage to the packaging, or scratch-off coating that has been removed. You can avoid some risk by purchasing gift cards online directly from the merchant's website (as gift cards sold at steep discounts on social media or deal sites are often scams).
And if you do end up with a scam card, you can file a report with the gift card issuer, though your mileage may vary in terms of recovering funds. The Federal Trade Commission (FTC) has a list of fraud contacts for some of the most popular card retailers, including American Express, Visa, and Amazon.
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