OpenAI says that this new GPT model is particularly useful for "professional knowledge work." The company advertises how GPT-5.2 is better than previous models at making spreadsheets, putting together presentations, writing code, analyzing pictures, and working through multi-step projects. For this model, the company also gathered insights from tech companies: Supposedly, Notion, Box Shopify, Harvey, and Zoom all find GPT-5.2 to have "state-of-the-art long-horizon reasoning," while Databricks, Hex, and Triple Whale believe GPT-5.2 to be "exceptional" with both agentic data science and document analysis tasks.
OpenAI says that GPT-5.2 will improve ChatGPT's "day to day" functionality. The new model supposedly makes the chatbot more structured, reliable, and "enjoyable to talk to," though I've never found the last part to be necessarily true.
GPT-5.2 Thinking, however, is supposedly made for "deeper work." OpenAI wants you using this model for coding, summarizing lengthy documents, answering queries about files you send to ChatGPT, solving math and logic problems, and decision making. Finally, there's GPT-5.2 Pro, OpenAI's "smartest and most trustworthy option" for the most complicated questions. The company says 5.2 Pro produces fewer errors and stronger performance compared to previous models.
GPT-5.2's safety policy
These safety improvements are important—critical, even—as we start to understand the correlations between chatbots and mental health. The company has admitted its failure in "recognizing signs of delusion," as users turned to the tool for emotional support. In some cases, ChatGPT fed into delusional thinking, encouraging people's dangerous beliefs. Some families have even sued companies like OpenAI over claims that their chatbots helped or encouraged victims commit suicide.
OpenAI says GPT-5.2 Instant, Thinking, and Pro will all roll out today, Thursday, Dec. 11, to paid plans. Developers can access the new models in the API today, as well.
Disclosure: Lifehacker’s parent company, Ziff Davis, filed a lawsuit against OpenAI in April, alleging it infringed Ziff Davis copyrights in training and operating its AI systems.
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