ROCHESTER, N.Y. — The “Tacos and Tequila: I Love the 90’s Tour” has faced challenges after being rescheduled, leaving some ticket holders struggling to get refunds. News10NBC’s Marsha Augustin spoke with frustrated attendees and took their concerns to the event promoters.
Heather Drabek, one of the ticket holders, said, “I have emailed them and contacted them on Facebook and I have gotten no response.”
Melissa Pagliuso, another ticket holder, spent $115 on tickets and a parking pass back in August. She said, “It’s a hundred and fifteen dollars that they have, that they’ve had for several weeks, that they won’t refund.” Pagliuso learned of the concert’s rescheduling from a News10NBC report.
“I saw on channel 10 they had postponed or cancelled it,” she said. The concert was moved to Oct. 26, a date she cannot attend.
“I’ve emailed them almost every day since ticket splice told me they weren’t doing any refunds,” Pagliuso said.
She then contacted the promoters, M-F-J Productions, directly. “And I have yet to get a response so I went to my bank and tried to dispute it,” she added.
Drabek also faced similar issues, having bought three VIP tickets at $120 each. She questioned the event’s legitimacy, noting discrepancies on the website.
“Website says Saturday Oct. 26th which isn’t a Saturday,” she said. Rashad Smith, with Everyday People PR, addressed the concerns.
“That is being worked on so people will receive their refunds by this Friday if they purchased on Roc music fest.com,” Smith said. “If they purchased on event brite dot com all they have to do is request a refund.”
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‘I’ve emailed them almost every day’: Fans frustrated over lack of refunds for rescheduled ‘I Love the 90’s Tour,’ publicist responds WHEC.com.
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