Budget airline WestJet recently announced that it's refreshing cabin design—by disabling passengers' ability to adjust seats themselves and instead installing new "slim line" seats with "fixed recline" design across the economy side of the cabin.
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There's also a mid-range option at the front of the economy section called "Extended Comfort" that seemingly splits the difference. It has 36 seats with extra legroom and will be separated from the Economy cabin by a cabin divider. Some Redditors are guessing that these seats can recline as well, but the announcement doesn't mention it.
The announcement has sparked strong reactions from Canadian travelers who use the budget carrier for commutes—and the majority were underwhelmed by the news.
WestJet Cabin Redesign Sparks Controversy
In a recent Reddit thread where the news release was shared and discussed, commenters were quick to call out the corporate double-speak. "'Reducing the cost per seat and making it more affordable for Canadians'...We won't see any lower fares," said SlunkIre.
Others were quick to calculate leg room lost, noting that with an extra row or two added in, the likely result would be 29" pitch and "15-16” of room, which seems "impossibly tight" for North American travelers.
While the overall consensus was that the new seats were going to be “nearly intolerable," and another move toward creating just another "ultrabasic" offering, in line with overall airline trends ("I would bet that drink service will start being removed from ultrabasic soon too"), some weren't so mad at the idea of no more reclining.
Others agreed. "To be honest, it barely reclines anyway," said premierfong. Many others noted that they always find it rude when passengers in front of them recline, and now, this just removes the option for all.
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