If you receive an unsolicited email that appears to come from Docusign, don't trust it without verifying its origin first. Scammers are once again impersonating the e-signature provider in a phishing campaign that leads recipients to believe there is a problem with their Apple Pay accounts.
The latest Docusign scam, identified by staff at both AppleInsider and CyberGuy, starts with an email that, at first glance, looks like a receipt for a subscription purchased through Apple Pay. There's branding from Apple and Docusign as well as an order ID, and the message directs you to call the included Apple support line if you don't recognize the charge.
Docusign scam red flags
Like all scams, this one plays on emotions like fear and a sense of urgency to fix an apparent problem with your account. It also relies on user trust in the brands being impersonated so you're more likely to engage.
In general, you shouldn't engage with anything from Docusign that you weren't aware of prior to receipt. And always go directly to a company's website or app to log into your account or find contact information to verify any suspicious claims. You can report spoofed Docusign emails to spam[at]docusign[dot]com.
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