Scammers know this, and they're capitalizing on your trust with a trick known as caller ID or phone number spoofing, an attempt to convince you to hand over personal information—like bank account numbers and login credentials—or send them money, or both.
In one of the latest examples, users on Reddit report receiving calls that, according to both the name and number that show up on caller ID, are from Google. The person on the other end calmly alerts the recipient to suspicious activity, such as unauthorized login attempts, on their account and requests that they engage with a push notification to verify their information. Another version of the ruse is that someone is trying to fraudulently add your email as a recovery address on their Gmail account. In either case, hackers are attempting to collect your login credentials and hijack your account.
How to fight caller ID spoofing
You probably won't be able to prevent caller ID spoofing entirely—at least for now. But you can identify these scams as they roll in and practice good digital hygiene to minimize the risk that your information will be compromised. Avoid giving out your phone number where possible, and minimize the personal data you share online.
You should always be wary of any request for payment or personal information. It's safe to assume that trusted organizations, including the IRS, the FTC, and Google, will not call you out of the blue to demand money or login credentials. Even if the company name or associated number appears on your caller ID, you shouldn't engage in the conversation, press any buttons, or provide any data. Hang up right away and call the person back directly using contact information you trust, such as a phone number you've found on an official website.
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