In his first interview since his appointment as chief executive of NHSE, Sir Jim Mackey told the newspaper the health service has retained too many “fossilised” ways of working, some of which have barely moved on since its creation in 1948.
New NHS boss Sir Jim Mackey. (Picture: Supplied)
Sir Jim, who was knighted in 2019 for services to healthcare, told The Telegraph: “We’ve made it really hard, and we’ve probably all been on the end of it.
“The ward clerk only works nine to five or they’re busy doing other stuff; the GP practice scramble every morning.
Earlier this month, a member of the House of Lords detailed the poor standard of care given to his mother in her final months, saying she “got a Black service, not an NHS service.”
“The big worry is, if we don’t grab that, and we don’t deal with it with pace, we’ll lose the population,” he told the Telegraph.
“For me, it’s straightforward. The two things are completely dependent on each other.”
Health Secretary Wes Streeting said on Wednesday the plan will also aim to “address one of the starkest health inequalities”, which he claims is the unequal access to information and choice when it comes to healthcare.
Sir Jim added his concerns are driven by his own traumatic experience of NHS services, when his father died in a hospital locally known for its poor standards of care.
“I wasn’t long into the NHS, it was a long time ago now, and I felt really powerless.
“I’ll carry that for the rest of my life.”
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