First, some history. Essentially, this all comes down to confusing UI. In 2022, after a legal battle with the Federal Trade Commission, Epic Games agreed to pay a total of $520 million in relief for an alleged violation of COPPA, or the Children's Online Privacy Protection Act. The FTC accused the company of using "dark patterns" to trick users, especially children, into buying unwanted in-game items. These included button placements that might cause a user to accidentally buy an item they only intended to preview, or to accidentally click a hidden buy button while the game was loading. As a result, Epic agreed to adjust the game's design to address these issues, as well as pay $275 million in penalties and $245 in refunds to players. It's that latter sum that we're concerned with today.
Who is eligible for a payment?
If you were charged in-game Fortnite currency for items you didn't want between January 2017 and September 2022.
If your Fortnite account was locked between January 2017 and September 2022 following a complaint about wrongful charges.
How do I file a claim?
To file a claim for the next round of payments, simply visit this page on the FTC site and click the Apply for a Refund button before the new deadline of July 9. You'll need to be over 18 and supply your claim number or Epic Account ID, and then simply fill out if you would like to be paid via check or Paypal. If you already field a claim following the prior cutoff of Feb. 14, you don't need to do anything right now—that claim will be applied to the next round of payments automatically. If you're under 18, the FTC says a parent or guardian can file a claim on your behalf.
When can I expect my payment?
Any questions can be sent to admin@fortniterefund.com or asked directly via 1-833-915-0880.
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