A MAJOR retailer has urgently recalled a popular sauce over fears it could pose a deadly health risk to customers.
Customers have been warned to avoid the product because it could be fatal to allergy sufferers.
Laoganma Brand Black Bean Chili Sauce has been pulled from shelvesLaoganma Brand Black Bean Chili Sauce has been pulled from shelves because it contains undeclared peanuts.
The product is stocked in popular retailers such as Sainsbury’s and is widely available in Asian supermarkets.
Your product recall rights
Chief consumer reporter James Flanders reveals all you need to know.
Product recalls are an important means of protecting consumers from dangerous goods.
As a general rule, if a recall involves a branded product, the manufacturer would usually have lead responsibility for the recall action.
But it’s often left up to supermarkets to notify customers when products could put them at risk.
If you are concerned about the safety of a product you own, always check the manufacturer’s website to see if a safety notice has been issued.
When it comes to appliances, rather than just food items, the onus is usually on you – the customer – to register the appliance with the manufacturer as if you don’t there is no way of contacting you to tell you about a fault.
If you become aware that an item you own has been recalled or has any safety noticed issued against it, make sure you follow the instructions given to you by the manufacturer.
They should usually provide you with more information and a contact number on its safety notice.
In some cases, the manufacturer might ask you to return the item for a full refund or arrange for the faulty product to be collected.
You should not be charged for any recall work – such as a repair, replacement or collection of the recalled item
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