In their Shrewsbury, Missouri, location, the retail giant has permanently removed all self-checkout machines, and the results speak for themselves. The decision apparently came after a sharp rise in theft-related incidents at the store, which prompted local law enforcement to act.
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“That sucks cuz I love self checkout. All this does is make the lines unbearably long again because they definitely aren’t going to staff them properly,” one person shared on Reddit.
“Theft prevention. The pennies they saved on wages they reaped a thousand fold in theft on sco,” a third noted.
However, Walmart isn't completely stepping back from technology. The company is currently testing its Scan & Go system at select Sam's Club locations. This system uses a mobile app to track purchases and combine QR codes with AI technology, offering a more secure and efficient alternative.
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