It was first understood that the satellite television service went down at 9pm on Thursday (15th May), and since then, plenty of users have taken to X to voice their concerns about the lack of service.
The issues relate to being unable to watch live TV shows, with the service continuing to crash, as well as Sky Q boxes appearing not to being working despite being connected to the internet.
Now, Sky has responded to customers on X with a fix, although some people are saying that their boxes still aren't working.
Has Sky responded to its Sky TV issues?
Posting on X this morning, the official Sky account wrote: "We are aware of some technical issues overnight that led to Sky Q boxes to go into standby mode. Our technical team worked quickly to investigate and restore service.
"If your Sky Q box is still stuck in standby please switch off your Sky Q box at the power socket for 30 seconds and back on again which will restore service. We’re sorry for any inconvenience caused."
Is there anything else you can do at home to fix your Sky TV?
Other general recommendations include checking your Wi-Fi connection and possibly reconnecting to it, as well as updating your Sky Q box in case of any new service updates.
How can you report your outage issues to Sky?
As of now, plenty of disgruntled customers are voicing their concerns over on X and messaging the Sky Help Team.
Alternatively, if you would prefer to write to the company, you can send a letter to: Customer Complaints, Sky Subscriber Services Ltd, PO Box 43, Livingston, EH54 7DD.
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