"With web search, Claude has access to the latest events and information, boosting its accuracy on tasks that benefit from the most recent data," says developer Anthropic. The feature is available now across all paid plans, and is "coming soon" for free users.
Web search is a different kind of challenge for AI models, testing their ability to sift through and assess content published on the web, rather than embedded in its training data. Here's how Claude gets on—and compares to Google Gemini and ChatGPT.
Using web search in Claude
Enabling the web search feature. Credit: LifehackerWhen a web search is invoked, Claude will notify you as part of the response, and typically takes a little longer to come back with an answer. When the answer does appear, you get small citation buttons at the end of certain sentences, so you know where the information has come from. Click any citation to jump to that website in a new tab.
It's easy to see the potential for AI to upend the way we search the web, in how it offers a more natural, nuanced experience than the standard list of links on Google. It's not without its problems though—not least whether these AI bots can be trusted, and where they're going to get their information from if real human beings have no incentive to publish on the web any more.
Getting the news of the day
Picking out the current tech news. Credit: LifehackerGemini was about on a par with Claude, though it did manage to link to specific articles, not just news hubs. Almost every result was from the last few days, taken from a reputable source, and relatively significant in the world of tech news, though there were some misses—a new Samsung phone in India, for example, which I don't really care about.
When asked to return the latest news from Lifehacker, Claude couldn't do it, and ChatGPT just listed the headlines from the current home page without links. Gemini actually gave me the latest stories, complete with links, so works the best here—though the better option is probably just to open Lifehacker in your browser.
Checking facts online
Claude knows its movies... or rather, knows to check Wikipedia. Credit: LifehackerGemini also got the answers and the context of the big five win. Its sources covered a wider variety of sites and even YouTube, whereas Claude stuck to Wikipedia and the official Oscars site. It gave a shorter, more terse response than Claude, and didn't include background information on box office takings.
These kinds of web searches aren't particularly taxing. More complex questions may pose more problems, especially if the answers aren't readily available and the AI gets tempted to make them up. I did try and trick these AI bots into thinking Daniel Day-Lewis won two best actor Oscars in consecutive years, but all three correctly identified that this never happened.
Going shopping with AI
Claude isn't much use for shopping on the web. Credit: LifehackerI asked Claude to recommend a quirky present for myself, based around sports or movies, and it dutifully searched for pages listing quirky sports and movie gifts. It did fine at picking out some ideas, but I think this is one query I could've just run myself through Google without troubling AI.
ChatGPT gave the most useful results here, perhaps thanks to its recent shopping upgrade. The sources it listed were similar to the ones Claude used, but it provided some distinct top picks, together with pricing and links to buy them on the web. Further down the line, this could well be one of the ways OpenAI makes back some of its money.
Disclosure: Lifehacker’s parent company, Ziff Davis, filed a lawsuit against OpenAI in April, alleging it infringed Ziff Davis copyrights in training and operating its AI systems.
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