While customers are entitled to rail fare compensation for services running behind schedule or those which are cancelled, the cost of travelling on a rail replacement bus is the same as a functioning train service, as both require a valid rail ticket.
Most of the available journeys on that day will involve a bus replacement service from Liverpool Lime Street to Stoke-on-Trent and then a train into Euston.
Worst rail firms cancel 800 trains per day ahead of Christmas travel nightmare
Read MoreThe journey between London and Norwich will require three changes next Friday, with a rail replacement bus through Essex. Passengers on the trip must pay £83.40 for a return.
It comes as some of the UK’s largest rail companies face sustained criticism for poor performance this year, with Avanti, Northern and CrossCountry all criticised by the Government for “unacceptable” delays and cancellations.
Almost 800 rail services have been cancelled every day in 2024, The i Paper revealed yesterday.
The travel chaos is likely to get worse over the Christmas period, with Britain’s 10 worst rail firms already announcing changes to service. London NorthWestern Railway has urged passengers to avoid travelling over the holidays altogether.
Meanwhile, Great Western Railway has asked passengers not to bring “massive suitcases” onboard due to reduced services.
Delays: How has your train operator performed?
Across Britain, operators cancelled 368,843 trains between November 2023 and November 2024 – around 5 per cent of 7.2 million services planned.
Here’s how the largest operators have performed:
1. CrossCountry – 23 trains cancelled per day, 10.1 per cent
2. Avanti West Coast – 22 trains per day, 9.4 cent
3. Northern – 204 trains per day, 9.1 per cent
4. Southwestern – 115 trains per day, 7.6 per cent
5. Govia Thameslink – 193 trains per day, 6.5 per cent
6. TfW – 61 trains per day, 6.4 per cent
7. LNER – 9 trains per day, 6.1 per cent
8. West Mids – 66 trains per day, 6.1 per cent
9. Great Western – 88 trains per day, 5.8 per cent
10. TPE – 15 trains per day, 5.2 per cent
11. Merseyrail – 27 trains per day, 4.9 per cent
12. East Mids – 22 trains per day, 4.8 per cent
13. London Overground – 66 trains per day, 4.5 per cent
14. Elizabeth line – 41 trains per day, 4.2 per cent
15. Southeastern – 50 trains per day, 3.3 per cent
16. Chiltern – 9 trains per day, 3 per cent
17. ScotRail – 47 trains per day, 2.5 per cent
18. c2c – 7 trains per day, 2.1 per cent
19. Greater Anglia – 25 trains per day, 2.1 per cent
This comes as rail executives have taken home millions in pay packages, many with extensive bonuses.
FirstGroup chief executive Graham Sutherland saw his pay increase to £1.4m for 2024 of which more than £796,000 was in bonuses, while Arriva Group chief executive Mike Brown took home £1.1m in total pay.
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