“Between 2018 and 2020, Netflix did not provide customers with enough information about what the company does with their personal data. And the information that Netflix did provide was unclear in some areas,“ said the Dutch Data Protection Authority (AP) in a statement.
The company has appealed the fine, according to the AP.
“That must be crystal clear. Especially if the customer asks about this. And that was not in order.”
It said Netflix was not clear over why it was collecting personal data, which data is shared with other parties, how long the data is kept, and how the data is kept secure when transmitted outside Europe.
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