The hotline 16000 has built a very effective system to answer general or specific queries about Covid-19, a senior official told Qatar TV last night. “In addition to the frontline operators who can provide the basic information, we have a specialised team of physicians, nurses and other medical staff to answer specific queries,” explained Nasser Saeed al-Nuaimi, deputy chief quality officer and co-director of the Hamad Healthcare Quality Institute (HHQI) and head of the hotline. The hotline 16000 has passed three stages of development since it was first launched in March last year. At first, people used to ask about the nature of Covid-19 and ways of infection and protection besides home qu
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