“Bewildered by the aftermath of a crippling injury that left me psychologically and physically paralyzed, I found comfort in the caring confines of this remarkable facility . . . They recognized the complex layers of my trauma and took a personal approach in addition to a professional one.” If I needed mental health treatment, this sounds like the place, right? Wrong. This quote was from just one of dozens of fake Yelp and Google reviews for a chain of psychiatric clinics in four states. Online reviews were one of the great innovations of the tech revolution. What consumer doesn't appreciate having a multitude of real experiences a click away? Unfortunately, tech's one-time boon ha
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