Complaints to US government from travellers are the highest since the COVID pandemic when airlines were slow to refund. Air travel got more miserable last year, if the number of consumer complaints filed with the United States government is any measure. The Department of Transportation said Friday that it received nearly 97,000 complaints in 2023, up from about 86,000 the year before. The department said there were so many complaints that it took until July to sort through the filings and compile the figures. That’s the highest number of consumer complaints about airlines since 2020, when airlines were slow to give customers refunds after the coronavirus pandemic shut down air travel. Th
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