Google Ditches Wiretap Suit Over AI Customer Service Calls – Law360 ...Middle East

By Allison Grande (June 21, 2024, 9:57 PM EDT) — A California federal judge has tossed, for now, a proposed class action accusing Google LLC of using a “human-like” customer service product powered by generative artificial intelligence to illegally eavesdrop on Verizon users’ calls, finding that Google was exempt from liability because it was acting as Verizon’s agent…. Law360 is on it, so you are, too. A Law360 subscription puts you at the center of fast-moving legal issues, trends and developments so you can act with speed and confidence. Over 200 articles are published daily across more than 60 topics, industries, practice areas and jurisdictions. A Law360 subscription includes featu

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