Consumers around the world want to access specific digital features when shopping, whether they are perusing aisle 3 or clicking from their couch at home. PYMNTS Intelligence recently investigated this topic in our “2024 Global Digital Shopping Index,” a series of reports commissioned by Visa Acceptance Solutions that identify which features resonate in various corners of the globe. In the Mexico Edition of the index, we found that nearly half of consumers shop in-store without using any digital shopping features. But it’s not because they prefer it that way; it’s because merchants in Mexico aren’t providing the features shoppers want. Sixty-two percent of local consumers are looking
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