2024 Q1 Trends in Hotel Guest Experience: Surge in Satisfaction and Responsiveness ...Middle East

2024 kicked off with exceptional growth in the hospitality sector, particularly in Q1, where we observed a notable surge in hotel guest satisfaction and responsiveness. This trend, especially pronounced in the 3 and 4-star hotel categories, not only mirrors but also exceeds the upward trajectory seen in the previous year’s first quarter. The latest Guest Experience Benchmark Report reveals key trends shaping the sector in early 2024.

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