Return on Investment (ROI) has always been an important indicator of financial success - and for many businesses, the sole indicator. While it’s certainly a vital tool for decision-making and strategic planning, the meaning of ROI is expanding beyond just monetary returns - and how it’s measured is changing. In fact, according to research conducted by Wharton professors of accounting, companies that measure non-financial factors and assess their real effect on financial performance earned 1.5 times greater returns on equity, compared to those who do not adopt this practice. Forward-thinking businesses understand that ROI is not a single measurable figure but a multi-dimensional metric that i
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