Colleges are using AI to prepare hospitality workers of the future ...Middle East

If you’re planning to go into the hospitality industry, the pathway is increasingly going to involve some sort of familiarity with AI. That’s one of the key messages in “Artificial Intelligence, Machine Learning, and Robot Applications in Hospitality Businesses,” a new book by hospitality professor Rachel J.C. Fu. In the following Q&A, Fu discusses how the hospitality jobs of the future will rely more and more on technology to provide a pleasant guest experience.

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