AI-powered chatbot of the delivery company DPD recited poetry and used swear words after failing to help a customer An AI-powered chatbot of the delivery firm DPD has reportedly shown off its poetry skills, used foul language, and even bitterly criticized the company itself – after failing to somehow help a customer locate his lost package. The chatbot ended up partially disabled, with the company blaming its abnormal behavior on an “error” within a new software update. The issue was reported Friday on X, formerly Twitter, by Ashley Beauchamp, a London-based musician. The man tried to use the DPD chatbot to track
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