After years of Jacksonians feeling out of the loop about whether they were under a boil water notice, one resident has started a new text service to try to better inform those affected. Amit Patel, a consultant with a background in aerospace, moved to Jackson from Los Angeles four years ago. He soon encountered the alerts that are familiar to everyone in the city: boil water notices. Patel said he grew up in South Africa where he became familiar with similar infrastructure issues, and got used to the frequent water disruptions in Jackson. But what stood out to him, he said, was the lack of official communication. “It was always odd to me that it was hard to find out when there was a
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