Leo Chteinberg lives in the small town of Tahsis, B.C. — a remote community nestled between the mountains and the ocean on the west coast of Vancouver Island. The software engineer moved there from Vancouver four years ago. It is one of the most beautiful places I’d ever seen, he said. Because of Tahsis’s rural setting, Chteinberg says he does almost all of his shopping online. In October, he placed an Amazon order for a $2,100 Garmin watch. Ten days later, he received a notice that his package was at the local Canada Post office and headed straight over to pick up his package. I opened it right away because I was looking forward to it, said Chteinberg. But the package was empty. He say
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