Global Hospitality, Travel, and Tourism Trends: A Conversation with Hari Nair MMH ’02, Expedia Group ...Middle East

At the opening session of the 2023 Global Hospitality Conclave held at The Oberoi in New Delhi, India, Professor Dev spoke with Hari Nair, senior vice president, lodging partners at Expedia Group, about the ten trends that are changing the world of hospitality, travel, and tourism, including changing customer profiles, shifting consumption patterns, intensifying competition, growing segmentation, dwindling differentiation, diminishing brand loyalty, evolving value orientation, escalating concern for the environment, continuing consolidation, and increasing power of digital.

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