Delta CEO admits they ‘went too far’ after customers slam rewards changes – airline will make a u-turn on requirements ...Middle East

AFTER acknowledging a company mishap, Delta Air Lines is taking back the changes to its rewards program. Earlier this month, Delta announced its SkyMiles loyalty program was getting a makeover which didn’t turn out pretty. Delta will be announces the second round of changes in the coming weeks Up until the proposed change, the airline giant typically allowed customers to gain rewards through flying. However, the newer changes made a pivot towards credit card spending instead. Delta rewarded customers each time they spent on travel with the airline and its partners through its own channels. The change would have axed the number and distance of flights taken to get rewards an

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