Medical experts urged Congress to hold insurance companies accountable for inaccurate medical directories that can hamper access for patients seeking mental health treatments. This problem is referred to as a “ghost network,” when health insurance providers ostensibly provide coverage, but direct customers to nonexistent or unavailable doctors and providers. “In my view, it's a breach of contract for insurance companies to sell their plans for thousands of dollars each month, while their product is unusable due to a ghost network,” said Senate Finance Committee Chair Ron Wyden (D-Ore.) at a hearing on Wednesday. “And in a moment of national crisis about mental health, with the
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