A night auditor – the common name for an employee who works the front desk overnight – plays a crucial role in ensuring the smooth operation of a hotel. Today, with advances in technology and automation, the role of the night auditor has evolved a great deal. No longer are night auditors spending their entire shift reconciling payments, balancing the day’s financials, and scanning and sharing reports. Instead, technology has automated the majority of those tasks, freeing up the night auditor to perform more valuable functions.
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