CCPA says 85 complaints received after issuance of new guidelines on service charge; collectors asked to take action ...Middle East

As many as 85 complaints have been registered on the National Consumer Helpline (NCH) after new guidelines were issued on July 4 barring hotels and restaurants from levying service charge by default, the Central Consumer Protection Authority (CCPA) said on Saturday and directed all district collectors to take strict action against the violators.

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